In rare cases, an upgrade of the Software may require you to first uninstall prior versions before you upgrade to a new version. If this is required, it will be clearly indicated since this is not the normal procedure.

To uninstall, click the Start -> Settings -> Control Panel -> Add/Remove Programs. Some versions may also require you to click on Install/Uninstall tab at top. Find "PokerPages Software" in the list and click to highlight it. Now click on 'Add/Remove'.

This brings up the InstallAnywhere Uninstaller window. Look for the "Uninstall" box, and click on it. After a brief time, the dialog window should say "Uninstall Complete." When you see this, click on the "Quit" button.

Occasionally, the Poker Software shortcut icon on your desktop remains there even after you remove the PokerPages software. To remove this icon, simply click on it with your mouse, right click, and choose "Delete."

If you have tried all of these solutions and still have a problem, please email your site's support for more instructions:

BugsysClub: Support@BugsysClub.com
PokerPages: support@pokerpages.com
PokerSchoolOnline: support@pokerschoolonline.com